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Privacy Policy:

Our Privacy Policy (hereafter “Privacy Policy” or “Policy”) describes the ways in which we collect, store, use and protect your personal information.
The terms of the Policy will be governed and be interpreted pursuant to the laws of United Arab Emirates. If any part of these terms is unlawful, void, or unenforceable, that part will be deemed severable and will not affect the validity and enforceability of any remaining provisions.

By “personal information” we mean information that can be associated with a specific person and can be used to identify that person.

We may collect personal information from you in any transaction at Seddiqi Holding and its affiliates (hereafter “Seddiqi”) stores.

By providing us with your personal information you expressly consent to us to process your personal information in accordance with the terms of our Privacy Policy.

We may amend our Privacy Policy at any time by posting a revised version on the website listed above and on the hard copies available at the stores. The revised version will be effective at the time we post it.
At Seddiqi, we are committed to protecting the privacy and security of our customers.

This Policy explains:
1.    What information we collect from our contacts?
2.    How do we use your personal information?
3.    How do you review and amend your personal information?
4.    How do we protect your personal information?
5.    How you can contact us about privacy questions?

 

1.    What information we collect from our contacts?
Upon each interaction or transaction at Seddiqi’s stores, you may be asked to provide us with certain personal information such as your name, email address, physical address and mobile number and other similar information as well as some additional information about you such as your date of birth or other identifying information.

Additionally, in order for us to verify your identity, we may need to request a valid proof of identification from you (e.g. in the form of a copy of your passport, resident’s visa or permit and/or national ID card).

We may also need to collect selected financial information from you, such as your credit card and/or bank account details.

2.    How do we use your personal information?
We only use your personal information to create a client profile for you; to ensure future purchases are easy and to provide services and customer support to you; to measure and improve our services to you; to provide you with promotional messages occasionally and to verify information you give us with third parties.
Although we make every effort to preserve your privacy, we may need to disclose your personal information to law enforcement agencies, government agencies or other third parties where we are compelled to do so by Contract, or court order or similar legal procedure; where we are required to disclose your personal information to comply with applicable law; where we are cooperating with an ongoing law enforcement investigation; or where we have a good faith belief that our disclosure of your personal information is necessary to prevent physical harm or financial loss; to report suspected illegal activity; or to investigate a possible violation related to your transaction.
We do not sell or rent any of your personal information to third parties in the normal course of doing business and will only share your personal information with third parties in accordance with this Policy.
By providing your information, you give us your express consent to receive promotional messages about our services unless you explicitly specified otherwise in the customer card or on the filled form. You may of course unsubscribe to our communications at any time by contacting us on the following:
For SWS, Ahmed Seddiqi & Sons and its subsidiaries including 1915 By Ahmed Seddiqi & Sons 04-5119999 or info@seddiqi.com

3.    How do you review and amend your personal information?
If at any time you would like to access, correct, or delete personal information we have collected from you, please contact our customer support team at info@seddiqi.com or 04-5119999. Please note that we may be required by law to retain certain information.

4.    How do we protect your personal information?
We hold your personal information on servers located in Dubai, United Arab Emirates.
By providing us with your personal information, you consent to the transfer of your personal information to, and its storage on, our servers located in Dubai, UAE. While we take every precaution to safeguard your personal information from unauthorized access, use or disclosure, the Internet is not a secure medium and we cannot guarantee the privacy of your personal information.
In the event of any security incident, Seddiqi hold no liability to inform you about the incident. However, we will take all available measures to prevent the unauthorized use or disclosure of your personal information.

5.    How you can contact us about privacy questions?

If you have questions or concerns about our Privacy Policy, please contact our customer support team on the contact details mentioned above.